Utility Customer Service
The mission of Utility Customer Service is to serve our community with an administrative process for establishing and maintaining water, sewer, and garbage services. The Department will carry out its mission through a high quality "Customer Service Program" that offers a variety of payment methods and options by customer-oriented employees during 8:00 a.m. to 4:30 p.m. Monday through Friday inclusive of the noon hour for convenience.
Office or Phone Monday-Friday from 8:00 am - 4:30 pm
361-758-5301 ext. 2100 (Credit Card over $60 will have a $3 processing fee applied)
Drop Box located outside of City Hall
Online at aptx.gov (Third party processing fees applied)
Autodraft with a checking account- Bank Draft Form
After Hours Emergencies
Please call the non-emergency police line at 361-758-5224 to report a problem after hours, weekends or holidays.
Utility Service Forms
The City provides water, sewer and garbage services. You may sign up in person or use the form below and email or fax.
Utility Billing Request
Please submit a request for a billing investigation using our Report a Utility Billing Issue form. We will investigate all in the order they are received.
Use this form to register your water well.
City provider is Absolute Waste (361-387-7747). Read our FAQs (PDF) for more information.
View our map (PDF) for garbage pickup in your location.